Survey No.:

2010000

Date:

2010-09-07

Customer’s Name:

Customer’s E-mail:

Please select at the appropriate column.			Ratings
No.	Category	Item	V.Good	Good	Fair	Poor	V.Poor
1	PRICE	(a) Competitiveness
		(b) Stability
		(c) Transparency
2	PRODUCTS	(a) Quality
		(b) Innovation
		(c) Packaging
		(d) Availability
		(e) Comprehensiveness
3	SERVICES	(a) Response to enquiry
		(b) On-time delivery
		(c) Level of accuracy on contents of delivery
		(d) Handling of customer complaints
		(e) Frequency of visits by sales persons
4	PEOPLE	(a) Competence
		(b) Courtesy
		(c) Helpfulness
		(d) Responsiveness
		(e) Language

1. Why have you selected “SHOWY” products as your choice?

2. What do you expect most from “SHOWY” products?

3. Please give your precious opinions of how we can satisfy your needs effectively.

Thank you for your valuable time in giving us the above feedback.

Respondent’s Name:

Designation: